PleasantStays Vacation Rental Homes - Privacy Notice

PleasantStays Privacy Notice Table of Contents - Effective 01/06/2004

  • Our Commitment to Privacy
  • The Information We Collect
  • The Way We Use Information
  • Our Commitment to Data Security
  • Our Commitment to Children's Privacy
  • How You Can Access Or Correct Your Information
  • How to Contact Us
  • Our Commitment to Privacy

    Your privacy is important to us. to better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. to make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

    The Information We Collect

    This notice applies to all information collected or submitted on the PleasantStays website. On some pages, you can get price quotes and make reservation requests. The types of personal information collected at these pages are:

    Personal Information
    Name (Title, First and Last)
    Address (Street, City, State, ZIP and Country)
    Phone numbers (Daytime and Home)
    Email address (Used for your "My Account" Logon)
    Password (Account Password)

    Reservation Information
    Number of Adults (13 and older)
    Number of Children
    Check-in date
    Check-out date
    Pool or Spa heat preference
    Comments
    Marketing Source (How did you hear about us?)

    The Way We Use Information

    We use the information you provide about yourself when making a reservation only to complete the transaction. We do not share this information with outside parties except for the owner or management company responsible for the handling of the reservation. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell a marketer that X number of individuals visited a certain areas on our website or that Y number of Travelers come from a particular city, state, country or geographic region, but we would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

    Our Commitment to Data Security

    In order to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

    Our Commitment to Children's Privacy

    Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. All responsible parties who make reservations and stay in the rented properties must meet the minimum age requirements that are applicable by law in the state of the rental property. Payments for rental properties are direct transactions between the Traveler and the owner or management company of the properties listed on our site.

    How You Can Access Or Correct Your Information

    You can access all your personally identifiable information that we collect online and maintain by going to "My Account" from the PleasantStays home page. You will be required to use your email address and a user-defined password. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error in the event you are unable to access the system. to protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

    How to Contact Us

    Should you have other questions or concerns about these privacy policies, please call us at 800-779-8640 or send us an email at customer_service@pleasantstays.com.
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